An Awful Experience with an Agency.

I’ve been wanting to write this post for a while. It’s been playing on my mind – agitating me – so tonight I thought: I’m not holding back anymore. It’s time to get this off my chest.

Basically I was misled, roped in and made a fool out of by an ‘agency’. An agency in which I put my money, time, trust and hopes in to. Out of ‘respect’ and because I am not spiteful or wanting to cause a fuss, as such, I will not state the name of this company, agency or whatever they like to call themselves. I will however tell my story of what they done to me as I’m curious to know if anything like this has happened to anyone else before.

I was enticed by this agency by the opportunity they were offering me. They had emailed me regarding a service that they provided: Basically you go, you meet them, they take your photos and you pay a £65 deposit to them – which they guaranteed me I would make back – easy. They apparently offer you the chance to go on set and be an ‘extra’ in soaps, adverts etc. This all appealed to me. I was extremely excited about all of this. But where on earth would I get £65 from? At the time, I wasn’t earning any income at all. My parents were struggling. I had nobody to turn to. A few weeks later, mum handed me £65 and told me to go for it. That she would not let me miss this opportunity. I knew how much money this was to my parents and I was very grateful; I was certain I would be able to pay them back after I had started getting opportunities to go out and be an extra, model etc. I was wrong.

I attended this ‘open day’ type thing where I had my photographs taken and I was allured by all of the information they were giving me about how I would have the chance to go do this, go do that, yada yada yada. I was feeling so hopeful – so good about myself – so motivated. I paid my £65 to them and left that day feeling on top of the world

One month went by and I contacted them, telling them that I still had not been contacted. One week later they offered me a ‘job’: Well, they asked if I was interested to text them back, which of course I did immediately. I heard nothing back. I contacted them again and they told me it was no longer available. Maybe next time, I thought. One month later, I received a text, they had given me the most exciting text ever with the most wonderful opportunity (for me, anyway). It was right up my street, literally so close to home and I met every single requirement. This is it! I promptly text them back telling them how eager I was to have this part. They never responded. Weeks went by, and I got a bit fed up to be honest, was I not good enough? Have they forgotten about me? I sent them a message – just letting them know my availability (which was genuinely 24/7) – told them I was really keen on getting a chance to go out on set. I mean, I had their social media page, I could see the opportunities other people were ‘apparently’ getting. Why not me?

One month later, after still not making any money or even been given one opportunity, I contacted them. I told them I was changing my mobile number and would they update this on their system. I never heard from them. I sent it again. Nothing. I contacted them via their social media page – they read my message – and totally disregarded it. I thought maybe they were just busy but they never replied. I was truly gutted. From the bottom of my heart. This was something I wanted more than anything, at the time, and it would have done me the world of good for my confidence. Instead, it just knocked it and set me back.

After 1 year, I decided to leave them a negative review on Google as I was completely and utterly disappointed with their ‘service’. I was quite within my rights to do so, too, as I had paid £65 to these people for absolutely nothing. I gave up my time, travelled away in to their open day, to be let down. My time – my money – wasted…

Ironically, after this review, I received a text from these people: To the new number which they had never once contacted. Ridiculous. They asked me to take down the review. Not a chance. I couldn’t believe it. They were not long in taking my money, ignoring me at every opportunity and making me feel as though I wasn’t good enough and yet, the minute I leave a bad review, they contact me right away. I don’t think that’s right. Do you? Am I over-reacting? I felt so deceived. I felt like an absolute fool. I wish they would give me back that money. I do. It’s a lot of money to take from someone for nothing. But I guess I’ll just have to learn from this experience. Sometimes, life is a long preparation for something that never happens. I guess what is for you; won’t go by you.

So, yeah, that’s it in a nutshell. That’s what happened. My twitter followers were really intrigued about this as I had once put up a short tweet (less than 140 characters) talking briefly of this experience…

Now that you’ve heard the whole thing, what do you think? Were they wrong? What would you do? How would you feel?

I’d love to hear your responses.

Until next time
Charlene McElhinney




  1. March 14, 2017 / 11:10 pm

    This is so not okay! I hope you leave negative feedback in every website you can find about them. It’s not right what they did, they’ve probably scammed other people in the past as well…

  2. March 14, 2017 / 11:17 pm

    That’s absolutely disgusting! You had a lucky escape if you ask me! I hope your confidence is sky high now and I truly hope you laughed out loud when they immediately got back to you about your negative review! People actually astound me how they think it’s okay to treat people like that when they’ve taken their hard earned cash! And well done for not outing their name! I would be so angry that I’d want the world to know who these people are haha xx

  3. September 29, 2017 / 11:15 am

    Totally agree with you, think it’s so bad to do this and especially to play on people’s hopes regarding what could happen. Name and shame!

  4. October 8, 2017 / 5:53 pm

    I feel really bad for you. I used to work as an actress and in production on film & TV sets (for 10 years). My advice to anyone reading would be to NEVER hand over any money to be represented by an agency / to be put forward for work. A reputable one will not charge you as they believe you to be an asset to them i.e. someone likely to get work and make them money that way.

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