I’ve been wavering with whether or not to write this post; but so many of you requested that I write it and share my experience! And as I am predominantly a lifestyle blogger I decided to share my first experience at a proper hairdresser’s with you…and it wasn’t at all what I expected.
Before I go any further: I am not bashing the capability or skills of this hairdresser(s) but I will be expressing and sharing with you all the dissatisfaction of the service I received and how I felt throughout the whole experience.
I’d seen Tammie’s Bar at my local town centre: It had a grand and glamorous launch about 8 months ago and I’ve always walked by and been in awe of the décor and attractiveness of the whole place – and the stunning girls who all work there! Everything about Tammie’s Bar looked flawless. I hadn’t had my hair done in 7 months (my little cousin usually does it for me but I had been putting it off for ages). I was going out with my friend so I decided to book myself in for a little pamper session at this particular hairdressers. They had an appointment available on the Friday, the night I was going out, so I thought ‘perfect, I’ll take it!’
I arrived for my appointment 10 minutes early. I always do this. My appointment was at 2:30pm. I sat on this luxurious purple chesterfield sofa and waited…and waited… and waited… nobody had said anything to me and I began to get anxious. My palms were sweating and I could feel my face flushing. I eventually plucked up the courage to approach one of the girls behind the bar and ask if I had the right day and time. She assured me that they wouldn’t be much longer, that they were running late, and yes I had the right day and time. I sat back down and watched as 1 girl came, got her make up done, and went. Finally I was took. 1 hour and 25 minutes later they started my hair. I get anxious as it is in new places with new people – but to be kept waiting nearly 1 hour and a half! I was a bag of nerves. I knew my friend and I were meeting for our night out, too, and I was anxious about running late and keeping her waiting.
Anyway, the owner of the salon was the lady doing my hair! I expected her to apologise for keeping me but she never said a thing. Just asked what I wanted with my hair. I briefly described what I had envisaged in my head and showed her a picture, on request. Tammie assured me she knew what she was doing and I told her just to do her thing!
After a while, my head was nipping like crazy, I wasn’t sure if this was normal or?.. Surely she would tell me if something wasn’t right? She shouted over one of the other girls in a ‘subtle but obvious’ kind of way and they were talking in quiet whispers behind me and I was so sure I heard the word ‘nipping’ and I was panicking like mad – texting my friends like what is going on? I asked the girls what was wrong and they brushed it off… thankfully nothing went wrong on that front! But boy, was I a bag of nerves?!
Whilst I was having my hair done, all I could think about was how much I was running late and how much I still had to do when I got home now that my timing was all messed up! Tammie didn’t seem like she was in a hurry though: She stopped on 5 different occasions to change the song that was playing and choose another and she went off for a cigarette and I was sitting in the chair worrying about the nippy bleach on my head. I just wasn’t sure if it was normal or not? I didn’t want to question it in case I sounded silly but I did tell the girls it was my first time at a proper hairdressers!
Then when I was having my hair washed, Tammie’s partner came in and sat right beside me, and was talking away to the girls and Tammie whilst I was getting all of this done. All of the other girls that work there were just standing about in front of me and I felt so self-conscious! I had no make up on, I had my hair in the craziest of styles whilst getting it done and I had bleach on my face too (which took days & a lot of scrubbing to come off)… I just wanted out of there! It was a horrible feeling! I tried to make conversation with them all but the majority of the conversation between everyone consisted of names (clients?) and talking about finishing up for the night etc. and I couldn’t think of how to include myself. Anyone who knows me will know I am never stuck for words but I just felt so isolated and anxious and small and I just wanted the big fancy seats to swallow me up!
They did make me a cocktail… which was lovely! It’s definitely a treat getting a wee alcoholic beverage at a bar whilst getting your hair done – but it definitely wasn’t enough! Maybe if I’d had a few more I would have felt more at ease!
I felt like such an inconvenience and a burden; the girls kept saying how they hoped to close at 6 and Tammie said things along the lines of ‘Just this hair to get done then I can go home’…’have you seen this head of hair?’… and I just felt like I was such a nuisance! Oh, it was just an awful feeling…
It cost me £85 for my hair and the experience… and I have to say I really didn’t think it was worth that at all. If I had felt pampered and fulfilled then I wouldn’t have minded handing over that amount of money but… I just felt ripped off really.
The lovely curls that Tammie had blow dried in my hair fell out before I even got to my house – between the half an hour of my dad picking me up and taking me home. I was also kept for 20 minutes to take photos of my hair, in different positions and doing different things with my hands (I was mortified) and my dad was outside waiting on me. I was just in such a rush and I felt like they were so laid-back and unprofessional.
It was such a shame because I had sooooo been looking forward to going all week. I was so disappointed.
Have you ever had a bad experience at the hairdressers? Would you have left after waiting 1 hour and 25 minutes? Would you have said something?
Let me know in the comments below – you know I love hearing from you guys!
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